FAQs

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FAQs

How fast is the delivery time?

10 to 20 business days. Shipping times may vary based on location.

Why are shipping times longer than usual?

At Arbor Threads, we are committed to providing high-quality products while keeping costs as low as possible for our customers. Due to limited warehousing options, we ship items directly from our manufacturing partners. While this approach allows us to offer competitive prices, it may result in slightly longer shipping times.

When will I receive my tracking number?

You will usually receive your tracking number within 1 to 2 days.

What is the exchange/return policy?

We value our customer experience. Any unused products may be returned hassle-free within 30 days of delivery.